ISO 9001: 2008 Certified Facility
Mastek-InnerStep has in place a Corrective Action Management Program as part of the ISO Procedural System. This program ensures that any failures, out of compliance situations, customer complaints, and non-conforming products are corrected is such a way that they will not occur again.
|Mastek-InnerStep’s Quality Document Management System:|
|Document Preparation and Application||All essential documents are reviewed and approved for adequacy by the process owner prior to issue|
|Document Distribution and Availability||All essential documents are readily available at all locations performing functions affecting quality|
|Document Version and Revision Updates||Invalid and/or obsolete documents are labeled obsolete in the revision history table and filed in an obsolete folder|
|Document Process Owner Approval||Changes to documents are identified and reviewed by the process owner prior to use|
|Document Internal Audit||Documents are reviewed and re-approved through the internal audit process; Documents remain legible and readily identifiable.|